Shipping & Returns

Shipping & Returns

Orders

All orders will be confirmed by email.

Deliveries

Goods will generally be despatched within 3 working days of order, subject to stock. Special orders may take up to 4-6 weeks for delivery. All deliveries will require a signature at time of delivery.

Refund Policy

All goods are subject to a ‘no quibble’ full refund or exchange if unsuitable in any way. Returns must be confirmed to us by email or telephone within 7 days of delivery. Refunds or exchanges are only offered for goods if returned in original unused condition.

Guarantee

All FBI products are offered with a one year guarantee, excluding any abuse of the product. This guarantee does not affect your statutory rights.
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